Shopify FAQ

Table of Contents

Why does Shopify show 'No delivery available'?

The message "no delivery method for your address" on Shopify indicates that there are no available shipping options for the address you've entered. This can happen for a variety of reasons, and here are some steps that can be taken to resolve the issue:

• Check the Address: Ensure that the address you've entered is complete and correct. Sometimes, a typo or an incomplete address can cause shipping carriers to not recognize the location.
• Shipping Zones: If you're a store owner, check your shipping zones in Shopify admin. Make sure the country, province, and city are included in the shipping zones you've set up.
• Shipping Rates: Ensure that you have active shipping rates for the destination. If you're using a shipping calculator, it might not have calculated a rate for that particular address.

Why can't I select 'International' markets for my products?

If you are unable to select "International" as a shipping option for products in your Shopify store, it may be due to several reasons:

• Market settings:  Ensure that sales to international regions are enabled.
• Shipping settings: Ensure that specific Shipping Rates are configured for international regions.

Why is my product listed as 'sold out' and not available for purchase?

On our website, the designs you synced to your store are set by default, not to 'Track quantity,' which is why you see 'Inventory no Track.' Normally customers don't have this problem.

It is possible that when you updated the product settings on Shopify, it triggered the platform to automatically tick the tracking quantity of the product. You will need to go and uncheck the inventory settings for that product. Please kindly check the following screenshots.

If it still doesn't work, please check Track quantity and change the number of item on hand to 999 or more to make sure the item inventory is enough. Remember to update all sizes of this item. 

Reference :

Shopify: How to track my inventory