Shopify FAQ

1. Why does Shopify show 'No delivery available'?

The message "no delivery method for your address" on Shopify indicates that there are no available shipping options for the address you've entered. This can happen for a variety of reasons, and here are some steps that can be taken to resolve the issue:

• Check the Address: Ensure that the address you've entered is complete and correct. Sometimes, a typo or an incomplete address can cause shipping carriers to not recognize the location.
• Shipping Zones: If you're a store owner, check your shipping zones in Shopify admin. Make sure the country, province, and city are included in the shipping zones you've set up.
• Shipping Rates: Ensure that you have active shipping rates for the destination. If you're using a shipping calculator, it might not have calculated a rate for that particular address.

2. Why can't I select 'International' markets for my products?

If you are unable to select "International" as a shipping option for products in your Shopify store, it may be due to several reasons:

• Market settings:  Ensure that sales to international regions are enabled.
• Shipping settings: Ensure that specific Shipping Rates are configured for international regions.

3. Why is my product listed as 'sold out' and not available for purchase?

Because our product inventory is constantly changing, the designs you synced to your store are set by default not to 'Track quantity', which is why you see 'Inventory no Track'. Please be assured that this is a normal situation and there is no need to worry.

However, we have found that some Shopify themes require products to have inventory, otherwise, the products may become unsellable. To address this situation, please use the following methods to resolve it:

1. In the Inventory section, check 'Track quantity'.

2. If you want to allow customers to purchase the item when it's out of stock, then check 'Continue selling when out of stock'.

3. In the Quantity section, enter the quantity information for each location.

4. Click Save.

Reference :

Shopify: How to track my inventory